FAQs

FAQs for Samibrand

1. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure online payment options.

2. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are shipped within 3-5 business days, and delivery takes an additional 5-10 days.

3. Do you offer international shipping?
Yes, we ship internationally. Shipping fees and times may vary based on the destination.

4. What is your return policy?
We accept returns within 30 days of receipt. Items must be unused, in original packaging, and with all tags attached. Refunds are processed after we receive and inspect the returned item.

5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

6. What if I receive a damaged or incorrect item?
Please contact us immediately at samibrand540@gmail.com with your order details and photos of the issue. We will resolve it promptly.

7. Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Contact us as soon as possible to make changes.

8. Do you offer wholesale or bulk purchasing?
Please contact us at samibrand540@gmail.com for wholesale inquiries and bulk order discounts.

9. How do I contact customer service?
You can reach us via email at samibrand540@gmail.com for any questions or support.